Here’s the MS help on it:
http://support.microsoft.com/default.aspx?scid=kb;en-us;842423
…and here’s the log file entry they refer to (from problem logs I have seen in the past):
ReportingServicesService!library!d!06/04/2009-09:02:32:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. See the report server log files for more information., AuthzInitializeContextFromSid: Win32 error: 5; possible reason - service account doesn't have rights to check domain user SIDs.;
Info: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. See the report server log files for more information.
The problem is related to having emails with reports attached (embedded). I would recommend using the primary resolution as it requires the least amount of work and retains the current configuration on that box/machine (excerpt from MS online docs):
Method 1
1. Add the Windows account to the Pre-Windows 2000 Compatibility Access group by using the Active Directory Users and Computers snap-in.2. Add the Windows account to the Windows Authorization Access group by using the Active Directory Users and Computers snap-in.
3. Restart the computer that is running Reporting Services.
Note
- The Windows account in step 1 and in step 2 is the account that you use to run Reporting Services.
- After you add the account to these groups, it is guaranteed that Reporting Services can access the TGGAU attribute.
- This method does not require you to modify permissions on any user or group.
Due to the fact that in both environments I was not ‘authorised’ to modify the AD setup (as I was a contract developer) I have had to ask the external IT department to create a new user to run the service under and follow the above procedure for that new user account. This has solved the issue on both occasions.
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